Net Sentiment
▼vs previous period
Positive
nsvs previous period
Neutral
▼vs previous period
Negative
▲vs previous period
Sentiment mix over time
Monthly distribution of conversation
Net sentiment by market
Positive minus negative share
Conversation by channel
Share of tracked mentions
Verbatims
Representative open-ended responses
“Onboarding was smooth and the regional support team answered within the hour.”
PositiveSingapore·Millennial Decision Makers·Reviews“Love the campaign creative, but the app still feels heavy on older phones.”
NeutralIndonesia·Gen Z Consumers·Social“Pricing tiers finally make sense for students. Switched from a competitor.”
PositiveIndia·Gen Z Consumers·Forums“Local payment options are limited compared to what rivals offer here.”
NegativePakistan·Millennial Decision Makers·Support“Brand shows up everywhere on socials now — feels current and fresh.”
PositiveVietnam·Gen Z Consumers·Social“Procurement liked the compliance story; rollout timeline was slower than promised.”
NeutralThailand·Millennial Decision Makers·News“Customer service replies are slow during peak hours.”
NegativePhilippines·Gen Z Consumers·Support“Reporting dashboards are the strongest in this category right now.”
PositiveMalaysia·Millennial Decision Makers·Reviews